Shipping Policy

Shipping Costs

We will inform you of the shipping costs once we have determined the most suitable method to ship to your desired destination.

Couriers

We will provide you with the courier's name once we have determined the most appropriate method for shipping to your requested destination.

Delivery Times

For shipments within Europe, the typical delivery time is usually between 2 to 5 business days.

Order Tracking

Once your order has been picked up or processed by the courier, you will receive a shipping update via email. This update will include a tracking number that you can use to monitor the status of your shipment.

Returns

If you would like to initiate a return for your online order, kindly refer to our refund policy page for further instructions.

If you have any additional inquiries concerning shipping and returns, please feel free to reach out to us. We are here to assist you.

Duties

For customers outside of the EU, all orders are shipped with Import Duties & Taxes unpaid.

Therefore, customers will be contacted by our nominated courier in advance of delivery for collection of these fees which are payable directly to the courier. Duties and taxes are non-refundable